FAQ

Hollier Sports delivers a genuinely player-centred pathway that develops great players and good people. Our sessions are intentionally small, highly personalised, and led by qualified coaches who understand how to build confidence, character, and football foundations the right way. Every class follows an age-appropriate curriculum designed in-house, ensuring players learn at the right pace while feeling supported, valued, and excited to improve.

We focus and mentor just as much on life skills as football skills - values like leadership, teamwork, resilience, responsibility, and fair play. This creates an environment where players feel safe to take risks, try new things, make mistakes, and grow. Our structured development pathway, mentoring approach, and strong community connection set us apart, helping every player progress with purpose while falling in love with the game and being part of something bigger.

We make class placement simple. Each program is designed for specific age groups and experience levels, and our coaches always prioritise the best environment for your child’s confidence and development. Take THIS quiz if you are unsure.

As a general guide:

• Yellow Class/Beginners (5-8 years) - perfect for new or developing players who need support, fun, and foundational skills.
• Green Class/Intermediate (9-11 years) - ideal for players with some experience who are ready for more challenge, decision-making, and purposeful play.
• Blue Class/Advanced (12-15 years) - suited for confident players with strong fundamentals wanting higher intensity, tactical learning, and advanced game scenarios.
• Academy (15+) - for committed players aiming to push toward higher-level football environments.

If you're unsure, we’re always happy to help. Just reach out - we can guide you based on your child’s age, experience, confidence, and goals, and make sure they start in the class where they’ll enjoy themselves and thrive.

Beginners are right at home at Hollier Sports. Many of our players start with little or no experience, and our program is designed to make that first step feel fun, safe, and welcoming. Coaches use simple instructions, plenty of encouragement, and game-based activities so new players can jump straight in without feeling any pressure.

We focus on building confidence, basic ball familiarity, and a genuine love for the game. Players stay active, get lots of touches on the ball, and learn through play rather than long lines or complicated drills.

We also offer different class levels to make sure every player is in the right environment for their stage of development. Newer players are placed in groups that match their confidence and skill level, giving them the space to grow at their own pace.

Most importantly, no one is ever made to feel behind - every player is supported, included, and encouraged to come back each week feeling excited to be part of the enviroment.

If your child is unwell, we encourage them to rest at home and return once they’re feeling better. We always want players prioritising their health first.

Because our programs run with fixed coach numbers, venue bookings, and capped class sizes, we aren’t able to offer refunds or credits for missed sessions due to personal reasons. Your child’s spot is held for them every week, and the program continues at full capacity whether they attend or not.

If they’re sick for a longer period or you’d like to chat about anything, please feel free to reach out - we’re always here to help.

We’re always open and transparent with our communication.

Development Program (Yellow/Green/Blue/Academy classes):

If the weather is unsafe or fields are closed, we will postpone the session and reschedule it for a later date.If you do not receive a message saying training is postponed, please assume the session is running as normal.

After-School Classes:

These classes never cancel due to weather.We have indoor or sheltered wet-weather plans at every school, so the session will always go ahead, just in a different space.

Our goal is to keep things clear and consistent for our families - if anything changes, you’ll hear from us straight away.

At Hollier Sports we take behaviour, respect, and safety extremely seriously. All players are expected to treat teammates, opponents, and coaches with kindness, respect, and fairness. Our coaches keep a close eye on interactions and step in early to guide players towards positive behaviour, good choices, and healthy communication.

We have a clear behaviour management process in place. Bullying of any kind is not tolerated. If we notice behaviour that doesn’t align with our values of respect, teamwork, and fair play, we address it immediately and keep families informed.

Our goal is always to help players learn, grow, and feel safe - we want every player to enjoy football in a positive, supportive environment where they can build confidence and strong character both on and off the field.

At Hollier Sports we keep things as simple and clear as possible. All important official updates - session reminders, cancellations, field changes, program announcements, and weekly notes - are sent directly to parents by email. For our Development Program families, we also send regular check-ins and coaching updates so you always know what your player is working on.

We aim to be open and transparent with communication, giving our families plenty of notice whenever possible. If anything changes, you’ll hear it from us first, and we make sure the information is easy to understand so you always know what’s happening and what to expect.

The best place to start is hello@holliersports.com. Our amazing admin team keeps a close eye on all enquiries and will make sure your message gets to the right person.

If your question relates to your child’s coaching, development, or class experience, the team will forward it directly to the relevant coach so you can get the most accurate and helpful response. We’re always happy to chat and support you however we can.

All Hollier Sports coaches hold:

• Relevant First Aid qualifications
• WWVP cards
• Minimum Grassroots Football Coaching Certification
• Ongoing training through the Hollier Sports Coaching Development Program

This ensures every coach is skilled, safe, and aligned with our values.

At Hollier Sports we keep our groups small so every player gets the attention, support, and feedback they need. All classes operate with a maximum ratio of 1 coach to 11 players.

This helps us create a safe, engaging learning environment where coaches can build real connections, keep players involved, and make sure no one gets lost in the crowd.

Yes - we offer an obligation-free trial for most classes, unless the group is already at capacity. This gives your child the chance to meet the coaches, join in the activities, and get a feel for our environment before you commit.

“Obligation-free” simply means you’re welcome to come and try the session with no upfront payment. If you decide to join the program (which most players do!), the trial session is then counted as part of the regular term fee rather than an extra cost.

If you'd like to organise a trial, just get in touch and we’ll help find a suitable class.

For our Development Program, players are expected to come prepared just like they would for a regular football session. This includes:

• Hollier Sports training jersey (provided when you join)
• Black shorts and socks
• Football boots
• Shin pads (required for safety)
• A drink bottle
• Weather-appropriate clothing (hat, jumper, gloves ect when needed)

For our After-School Classes, players don’t need any special football gear. They can participate comfortably with:

• Their school uniform
• Sneakers or runners
• A drink bottle

Our programs run on a structured term schedule, so the enrolment fee is adjusted weekly to make sure families only pay for the remaining sessions in the term. This means if you join partway through the term, you’re never charged for weeks that have already passed.