Medical, Allergy and Medication Policy

Hollier Sports
Last updated: 23 November 2026. Reviewed annually.

If your child is ever seriously injured or unsafe, we will act first to keep them safe, call an ambulance if it's needed, and contact you as soon as we can.

Purpose

This policy explains how Hollier Sports looks after players with medical conditions, allergies and medication needs, and what we ask of families so we can keep your child safe in our sessions. It applies across every program and forms part of your terms of enrolment.

A note on what we are. Our coaches hold a current first aid qualification for education and care settings, which covers CPR and the emergency management of conditions like asthma and anaphylaxis in children. They're trained to stay calm and act when something goes wrong. We are not medical professionals, and a Hollier Sports session is not a clinical or nursing service. What we can do is be well prepared, act calmly in an emergency, and work with you so we know your child and what they need. The rest of this policy is how we do that together.

Telling Us About Your Child

When you enrol, we ask whether your child has any health conditions, recent injuries, allergies, or medications we should know about. This information matters, and the more we know, the better we can look after your child. Please tell us about anything relevant, even if it feels minor.

Just as important, please keep us updated. If something changes during the term, a new diagnosis, a new medication, a recent injury, an allergy you've just learned about, let us know straight away rather than waiting. For after-school programs, please also make sure your child's school and OSHC have the same information, since your child moves between their care and ours.

Where a condition needs ongoing day-to-day support in sessions, that's often best handled through an Individualised Soccer Support Plan, so the right information reaches every coach who works with your child.

Allergies and Anaphylaxis

If your child has a serious allergy, we need to know what triggers it, what a reaction looks like, and what to do. Where your child is at risk of anaphylaxis, please give us a current ASCIA Action Plan for Anaphylaxis completed by your doctor, and make sure your child brings their adrenaline autoinjector (such as an EpiPen) to every session, in date and clearly labelled. Your child should keep it with them during the session, and our coaches are trained to follow the action plan and use the device in an emergency, then call an ambulance.

We can't guarantee an allergen-free environment, particularly at venues and schools we don't control, so for food allergies we rely on you, your child where they're old enough, and us all working together.

Asthma

If your child has asthma, please tell us, give us an Asthma Action Plan where you have one, and make sure your child brings their reliever inhaler and spacer to every session. Older children who manage their own asthma should keep their inhaler with them. Our coaches will support a child to use their reliever when they need it and will follow the action plan, calling an ambulance if a child's breathing doesn't settle.

Medication During Sessions

Players carry their own medication. As a default, Hollier Sports does not store, hold, administer or transport medication, including routine, scheduled and emergency medication. Your child keeps what they need with them during the session, such as an adrenaline autoinjector or an asthma reliever, and our coaches will help them use it in line with their action plan if they need to. Routine or scheduled medication is best given at home, outside session times.

We know that won't suit every situation. For a younger child, or where carrying their own medication isn't practical or safe, please contact us before your child starts so we can talk it through and agree what's workable. These arrangements are made case by case, in writing, because the right answer depends on the child, their needs and the program. Please don't assume an arrangement is in place until we've confirmed it with you.

What we can hold is the paperwork. Where you think it's necessary, we'll keep a copy of your child's medical or action plan on file so every coach who works with your child knows their needs and how to respond. That's the plan only, separate from anything we agree about the medication itself.

Responding to Injuries and Emergencies

Every Hollier Sports session has a stocked first aid kit and instant cold packs on site, and a coach with current first aid training present. That means the everyday knocks, scrapes and cold-pack moments are handled then and there.

If your child is injured or unwell during a session, our coaches assess the situation, keep your child and everyone else safe, and give first aid as trained. If an injury or illness is serious, or we're in any doubt, we call an ambulance on 000 without hesitation, and we contact you as soon as we can.

By enrolling, you authorise our staff to arrange appropriate first aid for your child, and to call an ambulance if it's needed and you can't be reached. Any ambulance or medical costs are the family's responsibility, so we'd encourage you to check your ambulance cover.

Head knocks are handled with particular care, and we follow a conservative "if in doubt, sit them out" approach. How we manage a suspected concussion is set out in our Concussion and Head Injury Policy. How we manage and record medical incidents more broadly, including the steps our coaches follow, is set out in our Incident Management Policy.

Existing Injuries and Illness

If your child is carrying an injury, or coming back from one, please let us know so we can manage their participation sensibly. We'd rather ease a child back in than push them too soon. Please keep unwell children home until they're better, both for their own recovery and to look after the rest of the group.

Keeping Health Information Safe

The medical information you share is sensitive, and we treat it that way. It stays within our coaching team, is stored securely, and is used only to look after your child. How we collect, use and protect it is set out in our Privacy Policy.

How This Fits With Our Other Policies

This policy works alongside our Concussion and Head Injury Policy and our Incident Management Policy for how we handle injuries and emergencies, our Individualised Soccer Support Plan where a condition needs ongoing support, and our Privacy Policy for how we handle health information. You'll find all of them on our Policies and Important Information page.

Contact

For questions about your child's medical needs, or to talk anything through before they start, contact hello@holliersports.com.